Customer Satisfaction Survey Privacy Policy

Policy Contents

1. Types of data being processed
2. Information about the processing of personal data
3. Your Rights
4. Changes to the Privacy Policy
5. Contact Details

This survey is operated by MaritzCX Limited (“MaritzCX”) as processor on behalf of MMC Commercials (“Mitsubishi Motors Ireland” “we”, “our” “us”) as the data controller. The registered office of MMC Commercials is situated in Ireland at John F Kennedy Drive, Naas Road, Dublin 12.

Please read this policy carefully because it explains how we will process personal data and how we use cookies. Using this survey indicates that you accept this policy.

You have a number of rights in relation to your information including the right to object to processing of your personal information where that processing is carried out for our legitimate interests.

Mitsubishi Motors Ireland will comply with the terms of the General Data Protection Regulation and all other relevant data protection legislation.

1. Types of data being processed

Mitsubishi Motors Ireland cares about your privacy. We collect and process various types of personal data. This includes:

  • Information you provide to us when completing a survey, such as name, e-mail address, telephone / mobile number as well as comments.

When taking the survey, you will be asked to also provide comments in free text fields. We highly encourage you not to enter any personal information either of you or another individual. If you however enter any personal information into a free text field, this information could be passed to the categories of recipients mentioned below.


2. Information about the processing of personal data

Mitsubishi Motors Ireland process your personal data it collects for the purpose of a customer satisfaction survey. The legal basis upon which Mitsubishi Motors Ireland rely to process this information is legitimate interest and the legitimate interest is ensuring customers receive good service from our appointed dealers.

Your personal data is processed as follows:

Data Processing

Above-mentioned data will be stored as long as necessary for the purpose of the customer satisfaction survey.Management of Customer Feedback

Recipients

Mitsubishi Motors Ireland share your personal data for the below listed purposes with the following recipients:

Data Recipients

3.      Your Rights

According to the EU General Data Protection Regulation (“GDPR”), you as data subject have the following rights:

  • Right to be informed (Article 13 GDPR)
  • Right of access (Article 15 GDPR)
  • Right to rectification (Article 16 GDPR)
  • Right to erasure – “right to be forgotten” (Article 17 GDPR)
  • Right to restriction of processing (Article 18 GDPR)
  • Right to data portability (Article 20 GDPR)
  • Right to object to processing (Article 21 GDPR)
  • Right to lodge a complaint with a supervisory authority (Article 77 GDPR)

Please note that your above-mentioned rights are restricted by law and must be fulfilled by us possibly only under certain conditions.

If you want to make use of your above-mentioned rights please write an email to info@mitsubishi-motors.ie or a letter to the below mentioned postal address.We will endeavor to respond to your request within a month.  If we are unable to deal with your request within a month we may extend this period by a further two months and we will explain why.

To exercise your right to lodge a complaint with a supervisory authority, please contact your responsible local data protection authority.


4.      Changes to the Customer Satisfaction Privacy Policy

All future changes to this Privacy Policy will be posted on this website. You should therefore periodically review these for changes to this Privacy Policy.


5.       Contacting us

If you have any questions, comments and requests regarding this privacy policy, you can contact us by:

MMC Commercials, John F Kennedy Drive, Naas Road, Dublin, Ireland, phone: 1890 41 51 61, email: info@mitsubishi-motors.ie

Post: MMC Commercials, John F Kennedy Drive, Naas Road, Dublin, Ireland

Phone: 1890 41 51 61

E-Mail: info@mitsubishi-motors.ie

For further information on data protection see http://gdprandyou.ie/